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What You Can Expect During Your Move

Learn More about Our Professional Moving Services

At True Friends Moving Company, we make it our mission to make your moving service as simple and streamlined as possible. Our process is designed to do just that—from the moment you call us to book an appointment throughout the duration of the job, you’ll be assisted by our friendly, professional, and knowledgeable team. Learn more about what you can expect when you hire us for your next move below!

Booking Your Appointment

We book all of our moving services on a first-come, first-serve basis. We offer appointments both in the morning and the afternoon in order to suit your specific needs. Our appointments typically are available between 9AM and 3PM. If you schedule an afternoon appointment, the exact arrival time of our crew could vary based on when our morning appointment for that day has concluded. Be assured that we do absolutely everything we can to always arrive on time and if, for any reason, we are running late, we will be sure to contact you and keep you updated.

To book your appointment, please contact us at (615) 240-2811 or fill out the available free quote tool.

How Long Will the Move Take?

Every situation is different and the length of time it will take to complete your move will vary based on a few factors.

These factors can include but are not limited to:

  • How many boxes you have
  • How much furniture you have
  • The number of odds and ends
  • How many stairs must be climbed
  • Whether or not elevators will be used
  • Length of hallways
  • Available parking space for the truck
  • The number of items that must be disassembled/reassembled

With every move, we do our best to be as efficient as possible. Before we begin, we will provide you with a personalized time estimate and, while unexpected circumstances can arise, we do everything we can to abide by that estimate. You can also help save time by having all of your items ready to go in sealed boxes, furniture disassembled, and labeling completed. This is not mandatory, however, and our crews are happy to help you with these tasks should you prefer.

Our Moving Equipment

At True Friends Moving Company, we provide all of our own moving equipment. We have all of the tools—including hand trucks, padding, packing supplies, and more—needed to get the job done in the best, most efficient manner.

Making Multiple Trips

We are happy to make multiple trips in order to complete your move. If we determine that the best, safest way to transport all of your belongings securely and without damage is to do so in two trips, we will let you know. While we’re happy to offer our professional advice, we leave the call up to you. If you’d like us to transport everything in two trips, we can! If you’d prefer us to simply take the larger, more unwieldy items and leave behind the smaller things you can transport yourself, we can do that too!

On-the-Job Safety

At True Friends Moving Company, we love animals and kids. However, when we’re working, little ones underfoot can be a danger, both to themselves and our guys. The last thing we want is an accident, which is why we ask our customers to make sure they keep pets, including cats and dogs, as well as children safely out of the way while we’re helping you move. It’s also important to make sure there is adequate room for our crews to maneuver, both inside and outside of your home. Please do your best to keep walkways clear of wires, unnecessary boxes or loose items, and other hazards that could cause us to stumble, trip, or fall. We’re happy to work with you in order to make your moving service a safe experience for all. We are fully licensed and insured for your peace of mind.

Crowded Workspaces

When you’re moving, you typically need to hire a number of professionals to help you leave your old space in good condition and to help you get set up in your new location. If you plan to have phone and cable technicians, cleaners, painters, or contractors working on the same day as our movers, it can slow down our moving process as we’ll have to work around these other professionals. It’s always best to schedule your moving service on a day dedicated solely to the move.

How Much Will it All Cost?

At True Friends Moving Company, we strive to make our moving services the most affordable and cost-effective option. We proudly offer free, no-obligation quotes so that you can get an idea of what to expect before we begin. Plus, we also provide flat-rate, hourly pricing so there’s no surprise at the end.

Give us a call at (615) 240-2811 to learn more about our pricing or to request your complimentary quote today!

Contact True Friends for Real Help

We Handle Your Transition With Care
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