Customer Resources

True Friends Gets You Moved

When you choose a moving company, you should expect quality service during the entire move process. At True Friends Moving Company, we hope that our quality service makes every customer a True Friend for life.

For us, that means providing exceptional value throughout each customer’s move by offering professional, caring support before, during, and after a move.

Before your Move: Questions

Click here to read some of our most frequently asked questions about moving.

Click here to learn more about valuation (moving insurance).

If you prefer, please contact your moving coordinator at his/her personal phone or email, or simply call 855-MOVE-615

After your Move: Questions or Concerns

In the unlikely event that something on your move is damaged or if something is missing, we encourage you to contact our quality control team. They are happy to address any questions or concerns. Call 855-MOVE-615 or email qualitycontrol@truefriendsmovingcompany.com

 

After your Move: Feedback

Move With Confidence

We welcome feedback about your move! Learning what went into your decision to choose a moving company, what went well in the actual move and where we can improve will help us provide better service to all of our customers.

Complete our customer satisfaction survey. You may win a $50 Home Depot Gift Card if you do!

Or If you prefer, you may email us at feedback@truefriendsmovingcompany.com